PITTSBURGH PUNCH APPRECIATES YOUR BUSINESS, WE JUST HAVE A FEW RULES TO FOLLOW. PLEASE TAKE A MINUTE AND READ BELOW.
(Hint) Better to wait to schedule than risk losing a class or late fee.
Late Cancel Policy
We at Pittsburgh Punch would like to welcome you and hope you reach goals you’ve always dreamed! We would also like to keep you informed of our class cancelation policy.
*As a courtesy to others who would like to get their punch on, please cancel your reservation at least 4 (Starting 2020) hours prior to class if you are unable to make it. You can do this by logging into your MINDBODY account, clicking on My Info, and then My Schedule. For reservations canceled inside 4 hours, a class will be deducted from your account. For members with an unlimited package, a $10 late cancel fee or no-show will be charged to your account.*
We do realize sometimes things beyond your control happen, so if that is the case, as a best practice and to avoid losing your class credit or any late cancelation charge, wait to reserve your spot in class until you are certain you can make it.
We do not offer refunds on prepaid or paid-in-full memberships or prepaid personal training fees. In select circumstances, such as injuries or unusual life events, we allow members to freeze their memberships or save their unused sessions until a later date. However it is not possible for Pittsburgh Punch to refund prepaid membership fees under any circumstance.
Can I share my Membership or Class Pack with family and friends?
No. Memberships and Class Packs are assigned on an individual basis. They cannot be shared and are non-transferrable.
Yes if you have an unlimited membership or a class package, you have an option if you can not make class, you can use the facility during the scheduled times on our schedule.
We would like to ask that you follow a few rules.
1. Please schedule in advance
2. Please cancel within 4 hours or you will be charged same as class policy
3. Clean up after using equipment
4. Wipe SWEAT OFF GROUND
If we all follow the rules, we all will have a nice gym to train in. If we don’t follow the rules, management has the right to revoke a membership without refund.
Pittsburgh Punch reserves the right to cancel ClassPass attendees based on attendance. Pittsburgh Punch is not responsible for ClassPass notifications.